Legal

Privacy Policy

Last updated September 26, 2026

This policy explains what personal data TesterGig collects, why we collect it, and the choices you have. It covers our website, the web app, and the TesterGig Android tester app. We handle personal data in line with Kenya's Data Protection Act, 2019.

What we collect

We collect only what we need to run the platform, verify testing honestly, and pay testers.

Phone number. Your phone number is your login and, for testers, your payout number. It identifies your account and enables payments.
Google Play account email. For testers, we collect the email tied to your Google Play account so we can add you to a developer's closed test on Google Play.
Name. Basic profile information you provide.
National ID number. Used only to verify that you are a real, unique person. It is hashed the moment you submit it and the original number is discarded. We do not store your readable National ID number.
Testing activity (Android Usage Access). On the tester app, with your permission, we read which of the test apps you are enrolled in you opened and how long they were in the foreground. This is used solely to verify your testing days. We do not read the content of any app, your messages, your keystrokes, or your activity in apps you were not assigned.
Device and app information. Your phone's model, maker, Android version, screen, memory, network type, language and region, and the version of each app you are testing and where it was installed from, plus a derived device fingerprint. We use it to prevent fraud, to bind one account to one device, and to show the developer of an app you are testing how their app runs on real phones. Developers see it only under your anonymous tester label, never with your name, phone number or location.
Push token. A Firebase Cloud Messaging token so we can send you notifications.
Diagnostics. On the tester app, crash reports and performance data through Firebase, used to keep it stable.
Website analytics. On our website, with your consent, Google Analytics records which pages you visit and how you got here, so we can see what is working. You are asked before any analytics cookie is set, declining costs you nothing, and we never send it your name, email or phone number. Errors are also reported to Sentry so we can fix what breaks.
Payment records. Payout details and transaction records, processed through our payment providers.
Messages you send us. If you contact us, we keep what you send so we can respond.

How we use it

To create and secure your account and verify eligibility.
To match testers to gigs and enroll them in a developer's closed test on Google Play.
To verify testing days from usage activity so developers get an honest engagement record.
To pay testers and to charge developers for a run.
To prevent fraud, fake testing, and duplicate accounts.
To send notifications, reminders, and important service messages.
To keep the app stable and to improve the product.
To respond to support requests and to meet legal obligations.

Legal bases

Under the Data Protection Act, 2019, we rely on: your consent (for example, usage access and notifications), performance of our agreement with you (running gigs and paying testers), our legitimate interests (fraud prevention and platform integrity), and compliance with legal obligations.

Google Play and testing

TesterGig is not affiliated with Google. We never ask you for, reward, or accept Google Play ratings or reviews. The usage access permission is used only to confirm that enrolled test apps were opened and for how long, so testing can be verified. We do not read anything you do inside those apps.

How long we keep it

We keep your data only as long as needed for the purposes above. Your National ID number is never retained in readable form; only a one-way hash used for uniqueness checks remains. Testing verification data is kept as long as needed to verify a run and for a limited period afterward. Account data is kept while your account is active and for as long as the law requires.

When you delete your account, we remove or anonymize your personal data, including your name, phone number, Google Play email, the hash of your National ID, device bindings, and push tokens. For legal and fraud-prevention reasons we retain financial and transaction records, such as payouts, ledger entries, and payment history, together with audit logs. Where possible these records are de-identified so they are no longer linked to you.

Your rights

You have the right to access your data, correct it, ask us to delete it, object to certain processing, and withdraw consent at any time. To exercise any of these, or to request deletion of your account and data, email us at [email protected] or use our contact page. We are rolling out in-app account deletion; until then we handle deletion requests by email.

Security

We protect data in transit with encryption, hash sensitive identifiers such as your National ID number, and limit access to the people and systems that need it. No system is perfectly secure, but we work to keep your data safe.

International transfers

Some of our providers (for example, Google and Firebase) process data on servers outside Kenya. Where that happens, we rely on the safeguards those providers offer and on the transfer conditions permitted under the Data Protection Act, 2019.

Children

TesterGig is not intended for anyone under 18. We do not knowingly collect data from children.

Changes to this policy

We may update this policy as the product changes. When we do, we will update the date at the top of this page, and for significant changes we will let you know in the app or by email.

Contact us

TesterGig is operated from Kenya. For any privacy question or request, email [email protected] or reach us through our contact page.